ISO 19011:2011 provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit programme, auditors and audit teams.
ISO 19011:2011 is applicable to all organisations that need to conduct internal or external audits of management systems or manage an audit programme. The standard offers four resources to organizations to "save time, effort and money":
- A clear explanation of the principles of management systems auditing.
- Guidance on the management of audit programmes.
- Guidance on the conduct of internal or external audits.
- Advice on the competence and evaluation of auditors.
Source: International Organization for Standardization (ISO)