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Key Performance Indicators (KPI)     Print

Quantifiable measurements that reflect the critical success factors of objectives and represent the progress made to reach these objectives.

Performance measures are used to evaluate organisational as well as managerial performance. A Key Performance Indicator (KPI) is a quantitative value used for performance evaluation. A performance measurement system hightlights whether the organisation is on track to achieve its desired goals. The KPI's should be aligned with the organisational strategy. In general the KPI are presented within a Balanced Scorecard (BSC).


Dutch Sleutel performatie indicatoren
French Indicateurs clé de performance

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