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   Home >  KNOWLEDGE CENTER >  GOVERNANCE PRINCIPLES >

GOVERNANCE PRINCIPLES     Print

The advice services are structured around the 7 governance principles. Click on "More info..." or in the menu in order to view information on one of the governance services.
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1/ Context

All organisations are continuously exposed to the challenge of change. This commitment requires a revision of the processes and the restructuring of the teams and their competencies to reach a better performance.

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2/ Strategy

The analysis of a strategic map starts at the « Learning and growth  » axe, where the objectives support the goals of the « Internal processes » dimension.  These objectives contribute to the realisation of the « Client » dimension, which in turn supports the « financial » goals. The strategic objectives of each dimension are to be aligned with the overall strategy of the organisation.

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3/ Value

The value creation of the organisation is achieved through the return on investment of the invested capital. The generated value should be higher than the cost of the mobilised resources to finance the investments.

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4/ Risk

The management of the organisation defines how much risk it is willing to take (risk appetite). Once the business risks are identified, the likelihood of these risks is assessed and its potential impact is estimated. Responses are developed to treat, transfer, tolerate or terminate the risk.

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5/ Resources

A good understanding of business requirements is essential for reaching the enterprise objectives. Business Process Management (BPM) allows you to implement your business processes according to the best practices.

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6/ Communication

An adequate communication allows within an organisation to

  • communicate the objectives and translate them to all levels of the organisation.
  • plan and order the goals and the agreed on actions and initiatives;
  • refine the strategy by building experience and ensuring the follow-up.

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7/ Monitoring

Key performance indicators (KPI's) are the essential to monitor and report on identified risks and controls. These indicators measure the achievement of the corporate strategy (performance) and the control of risk (conformance). A balanced scorecard measures performance from 4 perspectives: business contribution, customer orientation, internal process excellence and future orientation.

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