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   Home > ISO 10014 - Quality management - Guidelines for realizing financial and economic benefits

ISO 10014 - Quality management - Guidelines for realizing financial and economic benefits     Print

ISO
ISO 10014:2006 provides guidelines for realizing financial and economic benefits from the application of the ISO 9000 quality management principles.

ISO 10014:2006 is directed to top management of an organization and complements ISO 9004 for performance improvements. It provides examples of achievable benefits and identifies management methods and tools that are available to assist with the achievement of those benefits. It consists of guidelines and recommendations, and is not intended for certification, regulatory or contractual use.

ISO 10014 is based on the process approach and "Plan-Do-Check-Act" model of the ISO 9000 series. It examines the eight quality management principles underlying the series and describes how implementing them can achieve financial and economic benefits. Designed to be as practical as its subject, the standard includes a self-assessment as a gap analysis tool.

Source: International Organization for Standardization (ISO)


 

 

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