An approach or method that has been proven in practice. A current, structured, proven and repeatable method for making a positive impact on desired operational results.
• Current : Must not be emerging and can not be antiquated;
• Structured : Has clearly stated goal, scope, process, and procedure;
• Proven : Success has been demonstrated in a working environment and can be linked to key metrics;
• Repeatable : The practice has been proven in multiple environments.
Good practices such as COBIT, ITIL and ISO 27000 are being used around the world to improve performance, value and control over an organization’s IT investment.